cara

The customer is always right...

...yes even when they are wrong.

Setting:
Front desk at work - Friday morning
Me: "Hi, it's Cara calling from Comfort Inn Botanical in Hamilton here, I was hoping to speak to Mr X?"
Guy: "Ahh That's my Dad, could I help you?"
Me: "Sure, he was due to check into the motel last night, however he was a no-show. This is just a courtesy call before I charge the supplied credit card."
Guy: "Oh, well, they are coming in tonight I think, they are on the road now."
Me: "Do you have a mobile number I can contact him on?"
Guy: "Sure *gives number*."
Me: "Thanks."

Dial Mr X's mobile number.
Me: "Hi, it's Cara calling from the Comfort Inn Botanical in Hamilton here, am I speaking to Mr. X?"
Mr X: "Yes."
Me: "Mr X, this is just a quick courtesy call, you were due to check into the Motel last night..."
Mr X: "No, we are leaving Geelong now, we are staying tonight."
Me: "I have the internet booking here, and it has your arrival date as the 5th of June..."
Mr X: "No we booked it for tonight. We are coming for tonight."
Me: "O...K... then, I will move you across for tonight, and seeing as there seems to be an error, I will waiver the 'no-show' charge..."
Mr X: "You won't charge me a no-show charge, we were booking in for tonight."
Me: "Ok sir. Thank you."
*CLICK*

Looks at bookingbutton.com web booking, and reads for the 20th time...
"ARRIVAL: 2pm, 5/6/08
DEPARTURE: 10am, 6/6/08"

*HEADDESK*
cara

One of the reasons why I don't want to waitress anymore.

God, I am so angry.
I'm here at work - minding the restaurant & reception. There is this guy in there, who is such a bloody dementor - it's nearly making me cry. He is so rude and arrogant when he speaks to me, yet chatting as nice as pie to another guest in the restaurant. ARGH.

Sir, I am sorry your steak was over cooked, I did offer to replace it or get you a complimentary drink, but you refused. I'm sorry you think the menu is over priced and the selection shit. I have not forced you through the doors, and I see you have a company credit card, so you could have gone to any of the local pubs and found something more to your tastes. There isn't much more I can do. I am sorry you think that waitresses are not worth a few seconds of your day, but that is no reason to mumble your responses and scowl at me. I am a human, just like you. I am an intelligent human, who, yes, should be concentrating her efforts else where, but unfortuantley for the time being is stuck behind a desk & bar looking after you. The very least you can do is help make the process a plesant one for both of us.
  • Current Music
    Something in the way - Jazzyfatnastees
cara

A weird thing happened...

In the last couple of weeks, I've had two "signs" that Nan is still around, looking out for me..

I inherited Nan's sensitive skin, it basically means that I get dermatitis at the drop of a hat, some fabrics, nickel, latex, bandaid's etc all don't get along with my skin. Anyway, I developed a rash on my hands the other week, and I didn't have any Dermaid cream (That stuff works wonders!), I'd searched high and low, and couldn't find any. I'd given up. And then later that night, I just randomly got up and checked the bathroom cupboard again, and there was a tube, siting on some face washers, as clear as day! Thank you Nan!!

Then the second thing happened when I was around at Mum and Dads. It's been getting quite cold down here lately, and a week or so earlier, I'd said to Mum that I wished Nan was still around so she could knit me some gloves. Anyway, I was at Mum and Dad's and I was getting ready to walk home after dinner, and I mentioned the lack of gloves again, and then Mum wandered away and came back with a pair of black knitted gloves. She said that they'd just turned up the other day! Weird, but thank you Nan!!

I miss her so much, not a day goes past when I don't think of her.
  • Current Music
    American Dad
cara

Yay!

I just sneezed for the first time in 14 days! It was the best! Haha! Now if i could only yawn properly...
  • Current Mood
    excited excited
cara

Yawning

It's strange how you don't realise how much you miss something until it's gone.

I haven't sneezed or yawned since i had my tonsils out on the 18th. It's weird. I really want to let rip with a huge yawn, but i can't, it HURTS.

Yawning is actually quite enjoyable. it's a release.

I'm off to bed shortly, going out for lunch with Michelle tomorrow, i'm really looking forward to it, it's been a while since we caught up, and i'm looking forward to playing with Maddi.

This american spell checker embedded into Firefox or livejournal is really annoying. Here in Australia we don't spell realise with a Z it's an s. The same goes for almost all the "ise" words. Apologise, mesmerise, etc.  American's even spell colour wrong. it's C-O-L-O-U-R. not C-O-L-O-R. I even remember a lesson in school... I would have been about 5 or 6 and the teacher was teaching us how to spell colour, and all about the primary and secondary colours, and she told us that sometimes we would see it spelt Color, but it's wrong, it's how they do it in America, but not here. I never took the spelling on Sesame Street seriously after that!!

I'm going to completey re-do carcar.org. Idea's on colours?
  • Current Music
    Ruby Snoring
cara

Some pics of Ruby, just for Ryan



This is Ruby on her first day home. It was a long one for her, a 2hr flight, then a 4 hour drive!



Doing her favourite thing, sleeping



A few months later . we were out in the garden together... that's when her right ear decided to be lazy, and was always folded back.



Playing with her favourite toy - Snake



Being a good girl for the camera, and posing for Mark



This is her in the shower. It's her fave place to play... When ever she goes missing, this is where i find her...



This was the look she gave me when  I sat her down and told her that the easter bunny wasn't real...

and that's just a few of the hundreds of pics i have taken of the little one!
  • Current Music
    Ten Late Night News
cara

Woah.... weird

So, i've had a nice lazy morning... woke up, watched Sixteen Candles, drooled over a young John Cusack for a bit, then decided to make some muffins..

Cheesy Pizza muffins. I'm sitting here at the PC and my word they smell so nice..

The reason for this post is to share how miffed I am at this:
Above Top Secret
It's a web site that I spend a lot of time reading and lurking on, and this particular thread about odd pictures appearing on a fridge has blown my mind. Who is Ashley, why is she copying Mellisa, is Mellisa really gone, or is Ashley another personality of Mellisa? Who are Ax and Rory? When was Ashley planning on unveiling the other pics found by the ATS members?

 Weird stuff, but I totally dig it!
  • Current Music
    Ready, Steady, Cook!
cara

God, it's been so long....

It's been so bloody long since i wrote in this thing... but i thought, seeing as i'm paying for the premium access I may as well bloody use it!

Most of the people I used to read & comment on don't use their livejournals anymore, but it's good to see Ryan (
ouranticipation) is still around! yay!!!!! His words are always so inspiring.

So what's been happening in the world of Cara since my entry last year?
I got my tonsils out last Friday. it EFFING HURT!!!  (still does late at night and early in the AM) however, since i won't have to suffer through tonsilitis ever again, it's worth it in my book.

I have a little dog now.. her name is Ruby and she is a Boston terrier, and the absolute light of my life. I get so much joy watching her play, and knowing that she it totally dependant on me for pretty much everything, it's a really nice thought.

I think i have become a statistic. A single 20 something girl, up to her eyeballs in debt with nothing to show, unhappy with her life and job in general. So that kind of sucks, but i don't really feel like dwelling on it. Basically what it comes down to is that I have made some really, REALLY stupid decisions in my younger years, and i'm paying for it now, and the only person who can help me, is me. it's no good me sitting around waiting to be saved, because it's just not going to happen, it's something I have to do for myself.

So i am still single, and it is by choice. In fact it's been about 18 months since I last had sex - also by choice. I'm not interested in being someone's piece of ass. I don't want to be a number in someone's mobile phone that they can just dial for a good time. Fuck it, i want to be respected, needed, wanted and admired and loved. I used to be such a flighty little girl. I really was a child, so hung up on Gardie, and making sure that I put out to keep him interested and around that I really degraded myself. God, if I could go back and re-do things there would be so much I would change. I didn't realize how bad I was until I went back through reading old livejournal entries, looking for my first point of contact with sheepies
Speaking of Andrew, I had a really nice conversation with him the other day. I was feeling an inch from despair and tears. For no particular reason, I was just feeling bad. He was the first person I thought to turn to, even tho it had been months since we last spoke. He's the kind of person who makes you smile from the inside out. A really warm, meaningful smile. He is one of the best people I know. Why does he have to live so damn far away? After the conversation I got to thinking and wondering exactly how long it'd been since we first "met", so I went riffling through old livejournal entries to find it. February 14th 2003. 4 years ago. We sat up all night chatting on MSN, very deep meaningful conversation too from what I remember. He's such a special person.

I get scared at times. Scared that I am getting old and running out of time. That I will be old and alone before I know it. And that's a huge fear of mine. I want a husband, and 3 little kiddies, and the house with a white picket fence. Some mornings I wake up, and I have this odd feeling in me. It's telling me that if today, all I had to do was pack some lunches, send my kiddies off to school, makes the beds, do the washing, cook dinner, and then help the kiddies with their homework when they get home, put them to bed and snuggle with my man, then i would be perfectly fulfilled. Is that a maternal instinct calling or what? I just need to be patient I guess.

I had my first proper encounter with death in November. My Nan died. There is not a day go by when i don't think of her, and miss her. I actually ache for her sometimes. I kick myself for not going to see her one more time before she passed. But i take comfort in knowing that the last thing I ever said to her, and she to me was I love you. In a text message of all things! My nan was a 70year old texter. I've missed her a lot since i've been recovering from getting the tonsils out. When i got sick in June last year, she picked me up from work, and took me to the docs, and then back to her house to nurse me back to health. It was lovely. I never felt more loved. she'd sneak in at night when i was all feverish with a cup of tea and change over my hot watter bottle. There was so much love in my Nan, if i could be half the person she was, i'd be a great person.

Since I had my tonsils out, I've had a lot of time, by myself just to think. And of the many things i thought about and decided on, one thing that i would like to share with you is this.
I'm effing done with John. He might mean well, and he might think that he values me and respects me, but what he can offer me, and what I want, are two different things, and I don't need to drag myself through all of that emotional stuff again only to get my heart broken again. I can't bare the thought of emotionally separating myself from him, that's going to be the hard part. He was the first person I ever loved properly, i'm not talking about the puppylove infactuation I documented so well through out this livejournal, but the physical love full of aches and butterflies and tingles. And the emotional love full of joy and anger and confusion. That love. The one that keeps you awake at night with anticipation. The one that is with you everywhere you go, everyday you wake up. The annoying love that is so damn hard to let go of.
The letting go is going to hurt, but i need to do it. To move on once and for all. And i'm pretty sure that means that the friendship we've been resurrecting over the last year and a bit has to go too.

Woah so that's a nice big, long catch up entry form me. That should bring all of my non-exsistent readers up to speed. I'm going to go and find a client or something so i can update more frequently. I think I need a new outlet.
  • Current Music
    Nothing. Just the rain on the roof
cara

An update to the old things i need to do before i die list.....

.....strange how one's priorities change. (these weren't listed in any particular order!
[1] to get to the UK
[2] to shake hands with lisa lashes and nick skitz
[3] to get my work published
**DONE** i went to the Prince Albert (i think) with John & Ash after Earthcore [4] to go to a *real* club
[5] find a nice fella and settle down in a few years
[6] to raise my kids with the best self image possible
** DONE ** i was doing the advanced work out a few months ago... well proud of myself. [7] to do yoga like the chick in the advanced section on my dvd
** DONE ** kinda, tho i'm still learning...[8] to learn how to do kick ass things with html other than how to stick the odd hyperlink in and all that sorta shite
[9] to get my license
[10] go sky diving
[11] read the bible back to front
[12] learn how 2 dj at a level better than crossy
**IN PROGRESS**  [13] tell certain people exactly how i feel bout them
[14] to own/promote a kick ass nightclub
[15] work in management in at least one 5 star hotel (note: i'm working in management in a 4 star hotel!)
** DONE ** however, it was a real let down compared to the book [16] to watch "the stand"
**DONE** [17] tell my dad i love him
** DONE ** i don't lie to myself about how relationships really are etc anymore...[18] be more honest to myself about how i feel, and how i really am
** DONE ** 19] to continue to be trysexual... ie try anything once
[20] go bungee jumping
**CHANGED** I just want a car that is roadworthy! [21] to build an amazing 302 pug with an SPL stereo (note need ash's help)
** DONE ** :) [22] to make up with damo
[23] make a name for myself by doing something cool
[24] to go off the rope swing at nigretta again
[25] to be in two places at the one time
**DONE**[26] to learn that i don't have to be the strong one all the time.. that there are people out there i can turn to, i just gotta look for them
[27] to learn to trust
[28] to do a home made slasher flick for laughs
[29] to watch the sun rise in the arms of some one special
[30] to get a tatoo
** DONE ** through this and my private journal, i have a wicked record of me [31] to keep a diary of everything going on in my life
[32] to jam with cody and finally put music to go on and personal
[33] to finish my "places to have sex" list
[34] fly experience at least 5 foriegn countries and eat their food
[35] to cook a perfect sponge cake
[36] to see robbie williams in concert
** DONE ** inebriated, and copius, and more 2 follow [37] learn some new big words
**DONE** John helped me with this[38] to learn how to not be scared of my feelings
** DONE ** serveral times... i'm still learning. [39] to watch A Walk To Rememeber again, and see what i can learn from it...
[40] to never forget my friends
** DONE ** Red cross and the Austrlaian Conservation Society... the ACS get $20 off me a month! & the RSL art union raflles [41] to support a different charity each year
[42] never forget who i met on the way up because i'll meet them on the way down again
[43] to know that when my time comes, i can die knowing i lived each day to the most and did everything i could to ensure i was happy. happy for myself and happy for others
[44] to put others needs first
** DONE ** it's not a hard thing to do [45] to make one person smile each day
[46] see snow and build a snow man
[47] conquer my fear of being fully submerged in water
[48] over come some intimacy issues i have
**DONE** The wonders of modern technology [49] establish and maintain contact wif Rikii n Sherryn again
[50] make a significant and permanent difference to at least on person in this world.
** DONE - almost** i've had black, white and green.. still must try red, orange and the coffee looking one [51] try every flavour of sambucca
[52] visit egypt and see the stars for myself
[53} go back to the house where my dad grew up and visit the McRae Castle
[54] try not 2 be scared of balls... so that way i mite be good at tenis or soccer
[55] expereince as many people and situations as i can before i'm married with kids
[56] have my own house by the time i'm 27
[57] to be working in the UK or major city in Australia by the time i'm 30
[58] meet some one from BB
[59] shake either Shane West, Elton John, Robbie Williams or Ben Adam's hand and thank them for the music/inspiration
**SO CLOSE** Do macro's in excel count? [60] learn to program
**DONE** I know who i am, what i want and how to get it. [61] to wake up one day, and have everything *click*
[62] to become part of the Atom Plus hotel empire
[63] to learn how to scuba dive
[64] have a naughty glamour photo shoot
[65] make a million dollars
[66] repaint my flat and get new curtains
[67] meet nick black
[68] forgive, forget and reconnect with John
[69] finish the mammoth EOD workbook with Tom
[70] get myself in shape. for real this time
[71] refine my poker playing skills
[72] build my childhood favourites DVD collection
[73] buy a 52" plasma tv
[74] buy a pair of sexy black boots
[75] visit the greek isles
[76] go to at least one wrestlemania before the retirement of Shawn Michaels
[77] MEET shawn Michaels
[78] Beat John at Smackdown VS Raw 07
[79] con mick into buying ME lunch on a Sunday afternoon
  • Current Music
    Nick Black - Beside You
cara

what to write ??

This entry comes straight from my personal journal.

"...So... Everything is going really well. Work is amazing, infact i couldn't ask for it to be better. Tom & Amelia are the most supportive bosses i've ever had. They have so much faith in me, it is almost hard for me to fathom. However I keep going the way i am. I keep working hard and putting in 100% and i guess things will go well. Tom's been involving me heavily in budgeting & setting up reports and everything & he keeps reminding me that this is 100% relevant to me when i have my own business. One thing that is so motivating is that when they talk to me about being a millionare or business owner they don't talk in "if's" but "when's". They have promised to give me the tools to reach these goals. It is amazing. Under their guideance i feel like i can take on the world... and win!

I am concentrating on sorting myself out at the moment. My house is almost completely how i want it, save my bedroom, but that is almost there. I'm working on losing a bit of weight & toning up my thighs and belly & ass. As a result of losing the weight i have already, my boobs are disappearing, (AAAAARRRRGGHHH) but i am working on reversing that.  ;-)

I am also focusing on staying single. I guess i don't need that distraction right now. I'm so happy with myself as a person at the moment. My self confidence has trippled since my time with John. My commitment and focus on work & my career has never been stronger. I just need my license now, which will come in due time. (soon!)

 Speaking of John, i've seen him a couple of times. 2 weeks ago he actually came over and we had a few drinks and caught up. It was GREAT!!!!!! He has and he hasn't changed so much. It made me re-realise how much a have missed him and his company. Hopefully it won't be the last time i see him. I really want us to be friends with him again. more than anything else in the world. I hate the fact that he is  (still) one of the few people in the world that i would do anything for.

Signing off and into bed. Early start in the morning.

<3 Cara xxx ..."
  • Current Music
    Nick Black - Beside You